Speaking Engagements
Inspire your team with engaging, insightful presentations designed to spark growth, empathy, and leadership. With topics ranging from communication and culture to change management and patient experience, each talk offers practical tools and strategies to create lasting impact. Choose the session that best fits your team’s needs and empower them to succeed.
Wit
The film starkly portrays the troubling lack of empathy and compassion shown by the medical team caring for the patient, highlighting how caregivers can become desensitized by the “business” aspects of their work and forget the essential human elements of empathy, compassion, respect, and kindness. Wit offers profound insights into life, death, empathy, and the human experience, making it a valuable resource for learning in healthcare, ethics, communication, and emotional intelligence. The film serves as a powerful teaching tool for healthcare professionals, educators, and students, offering timeless lessons about humanity, dignity, and the critical need for empathy in every interaction.
SUMMARY:
By achieving the course content, participants will gain insight into the human experience of illness, emphasizing the emotional, psychological, and ethical dimensions of caregiving.
Perspective Taking
Participants in this workshop will learn key techniques on how to connect with people through the practice of Perspective Taking. They will gain the ability to understand and consider another person's thoughts, feelings, and viewpoints. It is a critical skill for effective communication, empathy, and collaboration.
SUMMARY:
By achieving the course content, participants will be empowered to connect with others through the art of perspective-taking. By learning to understand and consider others' thoughts, feelings, and viewpoints, participants will enhance their communication, empathy, and collaboration skills.
5H Leadership
This presentation guides participants through the 5H approach to engaging with others, emphasizing the importance of addressing the Hands (physical), Heart (emotional), Head (psychological), Hope (spiritual), and Harmony (lifestyle).
SUMMARY:
By achieving the course content, participants will master the 5H leadership methodology and apply it effectively in their professional practice, ultimately fostering well-rounded development in their clients.
Practice Management
This comprehensive presentation provides participants with an in-depth understanding of the key factors that contribute to the success of a healthcare practice and enhance the patient experience. Covering a wide range of topics, including operational efficiency, team dynamics, patient-centered care, and financial sustainability, this session equips participants with actionable insights and strategies to optimize their practice.
Participants will explore best practices in leadership, communication, workflow design, and patient engagement, enabling them to build a thriving, patient-focused environment. Whether you’re a practice manager, healthcare provider, or team member, this course offers valuable tools to create a seamless and satisfying experience for both staff and patients.
SUMMARY:
By achieving the course content, participants will gain a well-rounded foundation to lead and manage successful practices while delivering exceptional patient experiences.
Change Management
This program explores the principles and strategies of effective change management, equipping participants with the tools to navigate and lead through transitions with confidence and resilience. Whether adapting to organizational restructuring, implementing new technologies, or managing cultural shifts, this presentation focuses on understanding the human, operational, and strategic elements of change.
SUMMARY:
By achieving the course content, participants will gain the knowledge and tools to manage change effectively, fostering both personal growth and organizational success.
Organizational Culture
This presentation explores the critical connection between an organization’s Mission, Vision, and Values and its organizational culture. Participants will learn how these elements work together to shape the patient/customer experience, foster employee engagement, and drive overall Return on Investment (ROI).
Through engaging discussions and practical insights, this session demonstrates how aligning culture with organizational goals can create a positive, high-performing environment. Participants will leave equipped with strategies to assess, refine, and sustain a culture that supports exceptional patient/customer experience and measurable organizational success.
SUMMARY:
By achieving the course content, participants will understand, lead, and sustain meaningful cultural changes that align with their organization’s core values and strategic priorities.
Patient/Customer Experience
This course focuses on the principles and practices that create exceptional patient/customer experiences. Participants will explore strategies to understand and meet the needs of patients/customers, fostering trust, loyalty, and satisfaction.
The session covers key topics such as effective communication, empathy, service excellence, and addressing feedback to improve outcomes. Whether you’re a healthcare professional or a customer-facing team member, this course equips you with actionable tools to deliver compassionate, personalized, and high-quality experiences that leave a lasting positive impression.
SUMMARY:
By achieving the course content, participants will gain the skills and insights needed to create meaningful and memorable experiences for patients/customers.
Communication & Relationship
This presentation highlights the essential role of effective communication in building and maintaining healthy relationships, both personally and professionally. Participants will explore the core principles of clear and impactful communication, the dynamics of relationship-building, and the benefits of fostering trust, respect, and collaboration.
Through practical insights and real-world examples, this session emphasizes how strong communication and meaningful relationships drive success, improve teamwork, and enhance overall well-being in any environment.
SUMMARY:
By achieving the course content, participants will gain the skills to improve communication and cultivate meaningful, healthy relationships that contribute to success and personal well-being.
How to Position Yourself for Success
In this dynamic presentation, participants will explore key strategies for positioning themselves for success in both their personal and professional lives.
SUMMARY:
By achieving the course content, participants will be better equipped to position themselves for success through improved communication, leadership, and cultural awareness, ensuring both personal and organizational growth
Combating Disruptive Behavior
This course is designed to equip healthcare professionals and leaders with the tools and strategies needed to address and combat disruptive behaviors in medical providers. Disruptive behaviors can significantly impact patient care, team dynamics, and overall organizational performance. You will be presented with with actionable insights and solutions to create a positive, productive environment that maximizes both individual and team success. Participants will leave with a deeper understanding of how to address disruptive behavior while driving cultural transformation and maximizing organizational ROI.
SUMMARY:
By achieving the course content, participants will be empowered to address disruptive behaviors in healthcare settings, improve team dynamics, enhance patient care, and ultimately strengthen the organization’s overall success.
Looking Through My Eyes
In this engaging presentation, participants will explore the concept of Perspective Taking and how it shapes interactions with patients and families in healthcare settings. By adopting a broader understanding of others' experiences, healthcare professionals can provide better, more compassionate care. By the end of this session, participants will have gained valuable tools for enhancing their communication with patients and families, creating a foundation of trust, empathy, and compassion that leads to better patient experiences and outcomes.
SUMMARY:
By achieving the course content, participants will enhance their ability to connect with patients and families on a deeper level, providing more compassionate care and fostering positive, lasting relationships.
Empathy, Ethics & Professionalism
This presentation explores the vital intersection of Empathy, Ethics, and Professionalism in healthcare, equipping participants with the knowledge and skills to provide compassionate, ethically sound, and professional care. Through engaging discussion and real-world examples, participants will gain insights into the critical role these elements play in ensuring high-quality patient care, fostering trust, and promoting a positive healthcare environment.
Key topics covered include: By the end of this presentation, participants will be equipped to cultivate empathy, apply ethical principles, and maintain professionalism in their everyday practices, enhancing both the patient experience and their own personal growth as healthcare providers.
SUMMARY:
By achieving the course content, participants will be better equipped to provide compassionate, ethically responsible, and professional care, ensuring positive outcomes for patients and a strong, collaborative healthcare environment.
